How much are missed calls costing your practice?
Answer six quick questions for an instant estimate. Then get a free audit of your call handling and a 7-day AI receptionist pilot on your real calls.
An estimate, not a promise. It assumes 30% of missed callers are new patients and half of them book elsewhere. How we calculate it.
Thanks, your audit request is in.
Pick a time for a 15-minute walkthrough. We’ll go through your numbers and play you a demo trained on your practice.
No made-up industry averages
The estimate uses your numbers and two assumptions, shown here so you can judge them yourself. Your audit replaces the assumptions with real call data.
Calls per day × days open × 4.33 weeks × your missed-call %.
Your input30% of missed callers are treated as new patients.
AssumptionHalf of those new patients are assumed to book elsewhere.
AssumptionLost new patients × your first-year patient value.
Your inputHear a real after-hours call, answered by AI
Jodat, our founder, shows what happens when a patient rings a dental practice at 9pm: the AI answers, handles their questions and books the appointment. Then he explains how a free 7-day pilot works on your own calls.
Read the transcript
Jodat: Your patients are already calling. The question is: who answers?
AI receptionist: Good evening. Thank you for calling Brightwood Dental. You're speaking with the practice's virtual assistant. How may I help you?
Jodat: I'm Jodat, founder of Solvexa. We build AI for one type of business, private dental practices. It's all we do. If you own a practice, consider this: many new patients would not leave a voicemail. They simply call the next clinic on Google. And if you manage a front desk, you already know that this is not a team problem. No one can answer a call and check a patient in at the same time. I would not quote you an industry level. Instead, check your phone system for last week's missed calls. Then take the value of one new patient to your practice, or of a single implant case. Multiply the two. This is what unanswered calls are costing you today. When your team cannot answer – at lunch, during a busy morning or after hours – this AI does. It books patients in and sends each appointment straight to your team. It handles the questions patients ask every day: new patient availability, opening hours, pricing, finance and treatments. It never gives clinical advice to a patient, and if a caller hangs up early, it texts them straight back, and your team continues what they do best. This simply catches the calls they physically cannot.
Caller: Oh, hi. Are you taking on new patients at the moment?
AI receptionist: Yes, we're taking on new patients. Would you like me to book you in?
Caller: Great. I've been looking into dental implants. Actually, could I book a consultation?
AI receptionist: Let me just check the diary for an implant consultation. I've got Thursday at 9am or 10:30am. Which suits you better?
Caller: Thursday at 10:30am. And roughly how much are implants, and do you offer finance on that?
AI receptionist: You're booked for your implant consultation on Thursday at 10:30am. The consultation is £95. A single implant starts from £2,495. The dentist will confirm the exact price at your consultation. We offer finance options, and the team can talk you through them when you come in.
Caller: Actually, one more thing. My wife's got a really bad toothache. Could she be seen tomorrow morning?
AI receptionist: I'm sorry to hear that. Does she have any swelling spreading towards her eye or neck, or any difficulty breathing or swallowing?
Caller: No, no. It's just really painful.
AI receptionist: Our first emergency appointment is Friday at 8:30am. Shall I book that for her? If she develops swelling or difficulty breathing, please call NHS 111 or go to A&E.
Caller: Yes, please. It's Emma Carter.
AI receptionist: One moment while I book Emma in. Emma's booked for Friday at 8:30am, and your implant consultation is Thursday at 10:30am.
Caller: Sorry, can I actually speak to a real person?
AI receptionist: The team is back at 8am. I can ask someone to call you first thing, or we can leave it there as you're both booked in. Which would you prefer?
Caller: No, that's fine. Actually, you've been really helpful.
AI receptionist: Thanks for calling Brightwood Dental. Take care.
Jodat: That was an AI receptionist, after hours. It booked an implant consultation, answered questions on price and finance, handled an urgent call safely and was open about being AI. Not one call went to voicemail. Here is the next step. Book a 15-minute call below. Before we speak, we build an AI receptionist trained on your practice, your name, your hours, your treatments. On the call, you will hear it answer as your practice. If you like what you hear, it runs on your real calls, free of charge for seven days. Before the pilot begins, we agree in writing what success looks like, and what it costs should you continue. If it does not meet the standard, we switch it off and you owe nothing. Your patients are already calling. The question is: who answers?
Questions about the audit
How accurate is the estimate?
It’s a starting point built from your answers and two stated assumptions: that 30% of missed callers are new patients, and that half of them book elsewhere. The free audit replaces both with your own call data.
What do I need for the audit?
Your phone system’s call report for a recent week (or a rough log), your opening hours and about 15 minutes for the walkthrough.
Is the audit really free?
Yes. There’s no cost and no obligation. If an AI receptionist isn’t a good fit for your practice, we’ll tell you.
What happens after I send my details?
You pick a time for a 15-minute walkthrough. Before the call we set up a demo receptionist using your practice name, hours and treatments, so you can hear how it would answer your patients.
Does it work for NHS and mixed practices?
Yes. The receptionist asks the right questions and follows your booking rules for NHS and private patients.
What do you do with my data?
We use it only to prepare your audit and contact you about it. See our privacy policy.
Rather talk it through?
Book a free 15-minute call and we’ll run the audit with you, using your own phone data.
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