Agent
Applies to
This policy applies to everyone who uses our Services, including clients and their staff. It forms part of our Terms of Service.
You must not use our Services to
- Break any law or regulation, including laws on privacy, data protection, telemarketing, SMS, email marketing and call recording.
- Contact people without a lawful basis, or message people who have opted out.
- Send spam, robocalls or bulk unsolicited messages.
- Impersonate a person or organisation, or mislead people about who they are dealing with.
- Collect sensitive data you are not permitted to collect.
- Promote fraud, scams, harassment, hate or violence, or content that is illegal or harmful.
- Interfere with, overload or try to gain unauthorised access to our systems or our providers’ systems.
- Reverse engineer, resell or copy our Services except as allowed in your agreement.
Messaging and calling rules
You are responsible for consent and opt-out handling for your contacts. Our sequences include opt-out instructions, and you must not remove them. Telephony and messaging providers have their own rules, and breaking them can lead to numbers being blocked.
Enforcement
If we reasonably believe this policy has been broken, we may suspend the affected Services, remove content, or end the agreement. Where possible, we will contact you first.
Report misuse
Report suspected misuse to info@solvexa.io.